Customer Reviews for Next Level Business Strategies
You Know That They Will Find the Right Product or Business Solution
I know the owner Jim Leivas both professionally and personally. In all the years, this individual personally cares for the business or individual in helping them solve their problem with the right solution. In today's world, yes price is important but more important is the reliability and integrity of the individual and the company that you deal with. With this in mind, you know that they will find the right product or business solution that you know, in turn, will be a better work place with productivity at its finest including the right price as a benefit. Jim listens to the client to help solve a problem like a ink cartridge that is holding up an important mailing and getting it to my company with the least downtime. And his solution worked so effectively as if it was made by the company who manufactured the machine. Having a relationship in the business world is important and finding the right company and individuals is hard. YES, I found that with this company.
Incredibly knowledgeable and always willing to go the extra mile
Our company started working with Next Level Business Strategies several years ago and have experienced excellent customer service. Our representative is both responsive and professional. He is also incredibly knowledgeable and always willing to go the extra mile. We have worked on multiple projects with Next Level and have no plans of making any changes.
They provide excellent customer service
Next Level Business Strategies not only provides easy access to all of your copier needs, but they go a step beyond and make sure you are well taken care of as a client. They provide excellent customer service, are prompt, professional and truly take care of their customers.
No complaints, just praise
great experience thus far with this company! copier was a fantastic investment that paid for itself in a little over a year, service requirements are addressed within a day or two, and next level's ability to monitor copier through a network creates a very streamlined process. no complaints, just praise.
The service has been exceptional
We just bought a copier/scanner/printer from Next Level Business Strategies. The set up of "Troy" was quick an easy. The service has been exceptional. We recommend using them. Jim and his team have been great! Sherry
Jim and Next Level Have Been Very Supportive to Our Ever-changing Businesses
From Ditech to CashCall...Jim has provided us office solutions for about 15 years. While I personally have worked with Jim 6 years, I recognize his knowledge of our industry, and his product being superb. Next Level Business Strategies adds an extra layer of support and structure to the service Jim provides. Jim and Next Level have been very supportive to our ever-changing businesses, (CashCall Inc. having multiple business lines). With these changes Next Level has worked side by side with us to keep things efficient and to right size. For these reasons I highly recommend Next Level Business Strategies and Jim Leivas.
Fast, Friendly and Courteous
Next Level's expertise and knowledge of current market products proved to us to be invaluable as we considered our new fleet of copiers. However, the assistance didn't stop there as they provided workable spreadsheets for many of our departments driving our costs down as we improved our work flow efficiencies and boosted our productivity. Their customer service as far as response time is very good as well - fast, friendly and courteous. Would definitely recommend!
They Did an Amazing Job
I highly recommend Next Level Business Strategies and Sharp based on a positive experience Optimum is having with our Copy and Print Fleet. I was very concerned when the discussion came up to replace the brand we had for over 10 years. In replacing the equipment, I leaned on the two Jims (Jim Leivas-Next Level, and Jim George-Sharp) to make the transition smooth, and they did an amazing job. The new equipment is intuitive and very user friendly. The software, PaperCut and Drivve, needed only minimal training. Overall, we are very happy with the new equipment and the Staff is happy with no complaint about changing out the equipment. With a staff of 40+ people, that isn't easy.
Very responsive and gets a technician out when we need services
We currently have been using Next Level Business Strategies for a couple years now and have received exceptional service! Not only do they have great prices but Jim is also very responsive and gets a technician out when we need services.
Would highly recommend.
Saved Us 41% Per Month from What We Were Currently Spending
Jon... saved us 41% per month from what we were currently spending, AND he provided us better and faster machines. Through his questioning he understood...and educated us as to what applications we can now print in house versus outsource print. This saved us tons of time and additional money while reducing waste.
We get supplies much faster and technical support much sooner
The nonprofit organization that I work for switched to Next Level BSI in 2017 after using a larger contractor for our printer leasing for several years. We are much happier with our service now because we have direct personal contacts with the Next Level team, which means that we get supplies much faster and technical support much sooner. We also contracted them to upgrade our Wi-Fi system and now use their IT services for our computers and phones.
We Are Now Saving $600/Month from Our Previous Service Only Agreement
With our Next Level equipment lease and maintenance program, we are now saving $600/month from our previous service only agreement. Being a nonprofit organization, every savings realized is a benefit for those we serve. I am happy to recommend Next Level BSI as an excellent service provider for copy/print/scan/and document solutions.