✓ Family-owned in Irvine · Since 2013 Mon–Fri · 8:00a–5:00p
Home · Our Process
How We Work

A process built on your numbers — not our quota.

Most copier companies lead with a quote. We lead with the truth about what you're spending. Here's exactly how an engagement with Next Level works, from the first visit to years of on-call support.

The four steps

Simple, transparent, no pressure.

1

Free Assessment

We map your fleet and true cost per page — on-site, no obligation.

2

Honest Recommendation

Right-sized equipment and a 5-year plan built on your reality.

3

Install & Onboard

Delivery, setup, network config, and a team walkthrough — handled.

4

Ongoing Partnership

Sub-4-hour service and a person who knows your account — for years.

Step 01 · Free Assessment

We start with the truth about your spend.

Before we say a word about equipment, we run Print Navigator — our free, on-site assessment.

  • We walk your offices and count every device.
  • We measure real volumes and your true cost per page.
  • You see, in plain numbers, where the money is actually going.

No cost, no obligation — even if you never buy a thing, you'll leave knowing your numbers.

A full-size Toshiba multifunction copier — the class of machine a Print Navigator assessment evaluates
Step 02 · Honest Recommendation

Evidence, then advice.

Every recommendation we make can be traced back to something you told us or something we measured.

  • Right-sized equipment for how you actually print — sometimes smaller than you expected.
  • A clear 5-year cost outlook, side-by-side with today.
  • New or certified pre-owned — whichever is the smarter spend.

If keeping what you have is the right call, we'll tell you that too.

A Print Navigator cost report with charts on paper
Step 03 · Install & Onboard

We handle the whole switch.

Changing equipment shouldn't mean a day of downtime. Our factory-trained technicians manage the transition end to end.

  • Delivery and setup, scheduled around your business.
  • Network configuration and secure-print setup.
  • A hands-on walkthrough so your team is confident from day one.
Factory-trained Next Level technician installing an office copier
Step 04 · Ongoing Partnership

We're still here in five years.

The sale is the beginning, not the finish line. This is the part that actually makes us different.

  • Under four hours from call to on-site, on average.
  • Free loaner if a machine is down more than two days; free replacement if it can't be fixed to spec.
  • A real person who knows your name and your fleet — not a 1-800 queue.
The Next Level Business Strategies team in Irvine
"Every recommendation should be traceable to something the client told you."

— Jim Leivas, Founder & President

Step one is free. Let's start there.

Book your Print Navigator assessment. We'll come to you, measure what you're spending, and show you your options — no pressure, no obligation.